Careers


We Are Hiring

We are offering the opportunity to work in the fast-paced world of estate agency and join a modern, forward thinking and fast-growing company dedicated to offering an unrivalled level of service.
The successful candidates must have a highly professional work ethic, with energy and enthusiasm and want to be the best at everything they do. 

To apply for any of the below roles, please email hello@truscottproperty.com

Property Assistant

You will provide administrative support to a team and assist them by delivering an exceptional client experience.

Responsibilities include:

First point of contact for inbound calls and inbox enquiries.

Effective management of viewings and other appointments.

Diligent management of keys and the authorisation of access.

Assisting potential viewers with general property enquiries and property viewing requests.

Liaising with clients and buyers in person and via telephone and email.

Promoting a range of services and making referrals for property, financial and legal advice.

Updating your colleagues about the activity on their clients’ properties.

Conducting viewings while upholding Truscott Property’s strong customer care priorities.

Following up information requests and speaking to viewers to gain their feedback.

Requirements:

Confident telephone manner with at least 6 months’ experience in a role that primarily involved telephone contact.

Exceptional focus on customer service.

Polite, informative and empathetic to clients’ needs.

Fluency in written and spoken English.

Ability to thrive in a fast-moving, target-driven team environment.

Multi-tasking ability with capability to maintain accuracy.

Proficiency in all Microsoft packages.

Assertive, positive attitude.

Problem-solving initiative.

Driving Licence

Location

The role will be office based, however there may be the opportunity to work from home.

Salary

£18,000 to £20,000 dependent on experience.