Careers

We Are Hiring
We are offering the opportunity to work in the fast-paced world of estate agency and join a modern, forward thinking and fast-growing company dedicated to offering an unrivalled level of service.
The successful candidates must have a highly professional work ethic, with energy and enthusiasm and want to be the best at everything they do. 

Interested candidates should submit their CV, cover letter, and any supporting information to stephen@truscottproperty.com

Property Assistant

You will provide administrative support to the team and assist them by delivering an exceptional client experience. 
As a Property Assistant, you will provide crucial support to the team, assisting with various administrative tasks and ensuring smooth operations. You will be responsible for maintaining property listings, managing enquiries, organising property viewings, and maintaining accurate records. This position requires excellent organisational skills, attention to detail, and the ability to work effectively in a dynamic and fast-paced environment. 

Responsibilities include:
First point of contact for inbound calls and inbox enquiries.
Effective management of viewings and other appointments.
Diligent management of keys and the authorisation of access.
Assisting potential viewers with general property enquiries and property viewing requests.
Liaising with clients and buyers in person and via telephone and email.
Promoting a range of services and making referrals for property, financial and legal advice.
Updating your colleagues about the activity on clients’ properties.
Conducting viewings while upholding Truscott Property’s strong customer care priorities.
Following up information requests and speaking to viewers to gain their feedback.

Requirements:
Confident telephone manner with at least 6 months’ experience in a role that primarily involved telephone contact.
Exceptional focus on customer service.
Polite, informative and empathetic to clients’ needs.
Fluency in written and spoken English.
Ability to thrive in a fast-moving, target-driven team environment.
Multi-tasking ability with capability to maintain accuracy.
Proficiency in all Microsoft packages and excellent use of computers.
Assertive, positive attitude.
Problem-solving initiative.
Driving Licence

Location:
The role will be office based, however there may be the opportunity to work from home.

Salary:
From £23,000 dependent on experience.

Compliance and Administration:
Understands regulatory compliance requirements and responsible for ensuring all required documentation is received and processed to meet regulatory requirements:
The accuracy of all property marketing materials.
Written confirmation of conclusion of missives.
CPR & BPR 2008 compliance.
Data Protection Act 2018 compliance.
Anti-Money Laundering Regulations.
Responsible for ensuring accuracy of data input by yourself into our CRM, therefore ensuring the accuracy of management accounts and management reporting.
Responsible for adhering to an accurate and compliant electronic filing system.

Marketing Specialist

We are seeking a talented and experienced Marketing Specialist to join our dynamic team. The ideal candidate will play a crucial role in developing and implementing strategic marketing initiatives to enhance our brand visibility, attract potential clients, and drive business growth.

Responsibilities include:
Develop and Execute Company Marketing Strategies:
Collaborate with the management team to create comprehensive marketing plans aligned with business objectives.
Execute and monitor digital and traditional marketing campaigns to promote the company, property listings and our services.
Property Marketing:
Collaborate with clients and colleagues to market properties to their maximum potential.
Develop and execute personalised marketing plans for individual property listings.
Create visually appealing property marketing materials, including brochures, videos, and online listings.
Content Creation:
Create compelling and engaging content for online and offline marketing channels, including website, social media, email campaigns, and print materials.
Ensure consistency of messaging and branding across all platforms.
Social Media Management:
Manage and optimise social media profiles to increase brand awareness and engagement.
Stay updated on industry trends and incorporate relevant content to enhance social media presence.
Digital Marketing:
Implement and optimize online advertising campaigns, including Google Ads and social media advertising.
Utilize SEO strategies to improve website visibility and drive organic traffic.
Market Research:
Conduct market research to identify trends, competitor activities, and new opportunities.
Provide insights and recommendations based on market analysis.
Collaboration and Reporting:
Collaborate with the sales and operations teams to align marketing efforts with overall business goals.
Prepare regular reports on marketing performance, including key metrics and ROI.

Requirements:
Bachelor's degree in Marketing, Business, or a related field.
Proven experience in marketing roles, preferably in the property industry.
Strong understanding of digital marketing, social media, and content creation.
Excellent communication and interpersonal skills.
Creative mindset with the ability to think outside the box.
Proficiency in marketing tools and platforms.
Driving License

Location:
The role will be office based, however there may be the opportunity to work from home.

Salary:
From £25,000 dependent on experience.

Part-Time Consideration:
We welcome applications for part-time positions. If you are interested in a part-time role, please indicate your preferred schedule and availability in your application. Remuneration will be adjusted accordingly.

Compliance and Administration:
Understands regulatory compliance requirements:
The accuracy of all property marketing materials.
CPR & BPR 2008 compliance.
Data Protection Act 2018 compliance.
Anti-Money Laundering Regulations.
Responsible for ensuring accuracy of data input by yourself into our CRM.