Careers


We Are Hiring
We are offering opportunities to work in the fast-paced world of estate agency and join a modern, forward thinking and fast-growing company dedicated to offering an unrivalled level of service.
You must have a highly professional work ethic, with energy and enthusiasm and want to be the best at everything you do. 
To apply for any of the below roles, please email hello@truscottproperty.com


In a company where entrepreneurship and out-of-the-box thinking are the key drivers of our success, we welcome people who challenge the norms and are looking to take their career to new heights. Most of our team approached us when we were not hiring for their specific roles, if you would like to join feel free to contact us.

Residential Valuer
You will focus on the four main income-producing tasks: Prospecting, Listing Properties, Selling Properties and Negotiating Offers.


Responsibilities include:
Ensuring that the marketing materials produced are accurate and meet compliance regulations and also promote the property to its best advantage.
Create launch strategy for each property including property matching from our database, online and social strategy and other paid for marketing channels.
Viewing feedback calls to buyers and clients.
Negotiation of offers, including setting and managing closing dates.
Managing sales progression from offer to completion.
Responsible for being proactive in identifying and dealing with any issues raised by sellers and buyers in order to ensure an exceptional service experience.
Takes a proactive role in supporting the business:
Professional networking and local canvassing activity.
Recording accurate and detailed customer information to build a database of future potential sellers and buyers.
Contributing content for the social media profile of the business using relevant platforms.
Generating positive customer reviews.
Takes a proactive approach to continuous personal development, actively seeking opportunities to develop skills and capabilities required for the role.

Requirements:
Confident manner with at least 2 years’ experience in a similar role.
Exceptional focus on customer service.
Polite, informative and empathetic to clients’ needs.
Fluency in written and spoken English.
Ability to thrive in a fast-moving, target-driven team environment.
Multi-tasking ability with capability to maintain accuracy.
Proficiency in all Microsoft packages.
Assertive, positive attitude.
Problem-solving initiative.
Full UK Driving Licence

Location
Edinburgh

Salary
£25,000 to £30,000 dependent on experience plus competitive, uncapped commission structure.


Property Assistant
You will provide administrative support to a team and assist them by delivering an exceptional client experience.

Responsibilities include:
First point of contact for inbound calls and inbox enquiries.
Effective management of viewings and other appointments.
Diligent management of keys and the authorisation of access.
Assisting potential viewers with general property enquiries and property viewing requests.
Liaising with clients and buyers in person and via telephone and email.
Promoting a range of services and making referrals for property, financial and legal advice.
Updating your colleagues about the activity on their clients’ properties.
Conducting viewings while upholding Truscott Property’s strong customer care priorities.
Following up information requests and speaking to viewers to gain their feedback.

Requirements:
Confident telephone manner with at least 6 months’ experience in a role that primarily involved telephone contact.
Exceptional focus on customer service.
Polite, informative and empathetic to clients’ needs.
Fluency in written and spoken English.
Ability to thrive in a fast-moving, target-driven team environment.
Multi-tasking ability with capability to maintain accuracy.
Proficiency in all Microsoft packages.
Assertive, positive attitude.
Problem-solving initiative.
Driving Licence.

Location:
The role will be office based, however there may be the opportunity to work from home.

Salary:
£18,000 to £20,000 dependent on experience.

Part-Time Viewing Agent

Responsibilities include:

Meeting potential buyers at properties.
Providing buyers with the property features and any other information.
Assisting clients and viewers with enquiries.
Effective lead generation.
Completion of post viewing administration.
Collection and delivering of client keys to and from our offices.
Accurately logging keys as per guidelines.
Assisting the in-office team when required.
Ensuring processes and procedures are completed accurately.
Completing any other job related tasks as requested by your line manager.
Obtaining feedback from buyers.
Completing inspection reports.

Requirements:
Confident manner with experience in a customer facing role.
Exceptional focus on customer service.
Polite, informative and empathetic to clients’ needs.
Fluency in written and spoken English.
Assertive, positive attitude.
Problem-solving initiative.
Driving Licence

Salary:
Competitive hourly rate dependent on experience.